Knowledge Bank: First-tier Tribunal (Part 1)

Part 1: Service charges

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6 Feb 18


13:30 to 16:45


Monticello House
45 Russell Square, Bloomsbury



If you're involved in the management of leasehold properties, then it's almost inevitable that you'll find yourself in first-tier tribunal facing challenges relating to service charges.

In this highly interactive Knowledge Bank, we'll look at:

  1. Service charges - what they are and the contractual and statutory restrictions on their recovery.
  2. The jurisdiction of the tribunal on service charges - what can it do and how should it be done.
  3. The usual challenges faced by property managers (and how to deal with them).
  4. What the tribunal will expect from you.
  5. What you should expect from the tribunal.

The second half of the session will then be spent as interactive role play, with attendees taking the part of landlord, tenant and tribunal in two case studies, each based around a lease which delegates will be provided with in advance of the Knowledge Bank. The first case study will centre on an application made by a tenant challenging the reasonableness and playability of service charges. The second will focus on an application made by a landlord who proposes to incur costs in relation to major works.

Cassandra Zanelli
Cassandra heads the award-winning PM Legal Services. An acknowledged leader in her field, she is recognised principally for her expertise in the First-Tier Tribunal. Cassandra is a well-respected speaker, invited to address key national and regional conferences. Most recently, she had the privilege of judging the inaugural ARMA Ace awards. Passionate about sharing knowledge, Cassandra has launched and is the primary author of PM Legal Hub, a free online resource hub for property management professionals.


*For every three places booked on a Knowledge Bank, you will be able to claim a fourth place for FREE! Please contact after your third booking.

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