Knowledge Bank - Service charge disputes and successful resolution

Case Review


25 May 21


10:00 to 11:00

Ibraheem Dulmeer and Roger Southam have paired up to present this session on the important topic of Service charge disputes where they will bring you an analysis of a case study for a block of 119 flats where there has been a history of 7 years disputes arising from poor management and incorrect water charging.  

  • How the problems got entrenched
  • Using surveyor and barrister to analyse and bring parties together to achieve amicable resolution and let the building be managed forward 
  • Cover case law, legislation and practicable matters to deliver the best outcome without resorting to Tribunal or legal recourse


Ibraheem Dulmeer is barrister and mediator at Normanton Chambers in London and is a  door tenant at KBG Chambers.  Prior to practising as a barrister, Ibraheem worked as a legal adviser for the Leasehold  Advisory Service (LEASE) for almost 6 years, providing advice and training to residential  leaseholders, lawyers and managing agents on a wide range of landlord & tenant matters. 

Ibraheem’s practice primarily focuses on residential landlord and tenant law. He is a  member of the IRPM (Institute of Residential Property Management) and is an Associate  member of RICS (Royal Institute of Chartered Surveyors).  Ibraheem has featured in publications including: Estates Gazette, Landlord and Tenant  Review, Law Society’s Property in Practice, RICS Property Journal, News on the Block and  The Negotiator.  

Roger Southam advises and consults with leasehold managers, owners and freeholders.  He ran a successful UK leasehold manager and advisor for 27 years which was at the forefront of customer service for leaseholders and delivery of well-managed properties.  He has advised Plc’s, REIT’s and leaseholders and owners needing help. He also successfully acts in First Tier Tribunal and has taken cases on service charges, s20, Appointment of Manager, Right to Manage for both leaseholders, managers and freeholders.  He is former Chairman of the Leasehold Advisory Service and was appointed to transform the Government body into self-financing entity.  He is a Fellow of the Royal Institution of Chartered Surveyors, Fellow of Institute of Residential Property Management and Fellow of the Association of Residential Letting Agents.

To register for this webinar please click here.



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