The 2024 ACE Awards winners were unveiled at a spectacular event held at Old Billingsgate in London on Friday, 21st June.  Set against the stunning backdrop of the River Thames, this year’s theme transported attendees back to the roaring 1920s, featuring an evening of live music, exquisite dining, and thrilling entertainment, creating an unforgettable experience.

With over 700 property professionals in attendance—a testament to its growing prominence, the evening also garnered a record-breaking number of entries. Twenty-one category winners emerged, selected by a panel of 12 independent judges.

The inaugural event celebrated the exceptional achievements of the UK's leading residential managing agents, suppliers, and their teams, all dedicated to enhancing the lives of millions of leaseholders nationwide.


"Andrew Bulmer, CEO of The Property Institute, said, 'This year's overwhelming number of entries and attendees underscores the significance of the ACE Awards within our sector. The introduction of new categories has allowed us to celebrate the diverse talents in residential property management, highlighting the continued growth of the event.

I would like to extend my sincere thanks to the judges for their time and for selecting such outstanding winners. I also thank our sponsors and everyone who participated—your contributions have all contributed to making this year’s ACE Awards the best yet.'"

This year's charity partner for the event was The Hollie Gazzard Trust, a Gloucestershire-based charity with a nationwide impact. The Trust was established in memory of Hollie Gazzard, whose life was tragically ended by her boyfriend following months of obsessive behaviour and harassment.

Hollie's story has deeply resonated with many, prompting her family to establish the charity to turn tragedy into positive change and advocate for a safer future for all. The donation page will remain open briefly for those who were unable to contribute during the event. Contributions can still be made here.

The ACE Awards are open to members, associates, and partners of The Property Institute, as well as their suppliers. Out of over 135 entries received, 83 finalists were selected, among whom judges awarded 25 with Highly Commended status and 21 as ACE Award winners.

The Winners of 2024:

1. Managing Agent of the Year (under 500 units) – Blue Crystal Property Management

2. Managing Agent of the Year (501 – 1,000 units) – Griffin Residential Block Management Limited

3. Managing Agent of the Year (1,001 – 2,000 units) – Aspire Block and Estate Management Limited

4. Managing Agent of the Year (2,001 – 5,000 units) – Strangford Residence Management

5. Managing Agent of the Year (5,001 – 15,000 units) – POD Management 

6. Managing Agent of the Year (15,001+ units) – Rendall & Rittner Ltd

7. Business Environmental & Sustainability Impact Award – McCarthy Stone

8. Resident Engagement Initiative of the Year – Rendall & Rittner Ltd

9. Rising Star Award - Rebecca Hallett - Premier Property Management & Maintenance Ltd

10. On-site Staff Member of the Year - Nick Smith, Cannon Jones Estate Management Ltd

11. Honorary Industry Award - Samantha Massey

12. Legal Services Provider of the Year – Brady Solicitors

13. Outstanding Customer Service (Individual) - Rachael Wright - Hegarty Property Management Ltd

14. Outstanding Customer Service (Company) – Encore

15. Wellbeing Champion Award - Prime Property Management & pbm Property Management

16. Service Charge Accountant of the Year - Jonathan Walton - Whitley Stimpson Ltd

17. Health & Safety Partner of the Year - Tetra Consulting Ltd

18. Partner of the Year – Adiuvo

19. Proptech Solution of the Year - 4site Consulting Ltd

20. Insurance Broker of the Year - Bridge Insurance / trading as FlatGuard 

To view the full list of winners, highly commended, and finalists, please click here.

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