Industry Partnership Progresses Romans’ Letting System Automation

Agent Response is a revolutionary software system designed specifically for the Sales and Lettings industry. It aims to generate potential custom, pre-quality leads, and improve the efficiencies of administrative and operational tasks – saving time and money. 

Michael Cook, Group Managing Director at Romans, said: “We introduced Agent Response last year on the Lettings side of our business, and can only note what a positive experience it’s been. It’s able to filter through our enquiries, and identify those potential leads that meet the qualifying criteria – which allows us more time to engage with those customers that are serious about pursuing the property. Due to this, we’re able to offer a higher quality of customer service, as we can dedicate more time, attention and resources to these customers. 

“Plus, it’s had big benefits on the team, too – they’re able to be more proactive, productive and efficient, as less of their day is taken up dealing with administrative tasks. Instead, they can focus their attention on other aspects of the business, and reinvest their time, making it a win:win all round.”

Leon Blair, Co-Founder at Agent Response, added: “We’re thrilled to have received such positive feedback from Mike and the Romans team as a whole. Ultimately, we created Agent Response to allow Sales and Lettings agents to provide a better service for their customers and grow revenues whilst saving time, money and hassle in-house. And, it’s doing exactly that!”

Agent Response was launched in 2021, and is a specialist lead management, and phone answering platform. It’s already being used by hundreds of Sales and Lettings agents across the UK helping them to generate increased revenue from Sales leads, pre-qualify Lettings leads, and improve operational efficiencies.