​​Keychain Unveils Innovative Platform for Mortgage Brokers to Modernise Client Interactions

Keychain is rolling out its cutting-edge digital platform for mortgage brokers and their clients. The platform enhances mortgage transactions by modernising key interactions between brokers and clients, including fact finding, document sharing, and e-signing of client care documents.

Keychain's platform boasts custom workflows tailored to each transaction type. Over the last 18 months the company has worked closely with a group of brokers to develop the product and  refine these workflows, ensuring easy and efficient data collection across all clients, from straightforward first-time buyer cases to more involved portfolio landlord transactions.

The company recently secured backing from the Land Registry as part of the Geovation accelerator programme, which supports firms focused on improving property transactions. The programme features financial support of over £100k and access to Land Registry data. Keychain was founded by Jack Rogers, a former Bank of England economist, and Ivan Sivukha, an experienced software engineer.

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Jack Rogers, the founder of Keychain, stated:

"There are thousands of fantastic mortgage advisors across the country who guide their clients through life's most significant financial transaction. We identified a market gap for a software solution that seamlessly integrates into existing ways of working, enabling brokers and their clients to efficiently share the data and documents required for the advice journey. Keychain allows brokers to focus on providing advice rather than admin tasks."

Jack and Ivan were inspired to start the business after witnessing first-hand the negative impact of paper-based processes on their own mortgage advice experience. "The only negative aspect of working with my broker was how painful it was to share information. I didn't enjoy filling out a 15-page Word document!" Jack recalls.

Broker Testimonial 

Richard Messinger of Eden Associates, a mortgage broker based in Surrey, said:

"We’ve moved to a more remote client process over the last few years and have continually faced the issue of clients not completing all required information sharing, which takes significant effort on our part to address. Keychain’s solution has made the process far more efficient and professional for us as advisers and improved the client experience."

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