About us
Placekeeper Management is a professional and trusted property managing agent, managing great places for the benefit of communities across the North of England.
We provide ethical estate and block management, working with developers, housebuilders, freeholders property management companies, Right To Manage (RTM) companies and Residents Management Companies (RMCs) as the managing agent.
Focusing on challenging the existing approach to property management, Placekeeper is a managing agent commited to delivering residential management services which deliver better places for the residents and communities that use them. Placekeeping is about ending the traditional pattern where developments only look amazing until the final plot is sold. Instead, we’ll be injecting a bit of pride, care and working hard with our resident customers to improve the places we manage over time.
Key services include:
- Estate management
- Apartment / block management
- Service charge collection and administration
- Budgetting and site site up
What we manage
We currently manage sites across the North of England and Midlands, ranging in scale from 4 dwellings up to 150 houses.
We look after a broad range of assets on these sites, including:
- Freehold and leasehold properties
- Apartment blocks
- Housing estates
- Open spaces and landscaping
- Play areas
- Parks
- Sustainable urban drainage systems (SuDS)
- Private drains and storage tanks
- Roads and lighting
- Parking areas
- Woodlands and wildlife areas
Our values
We believe that effective residential management can and should support flourishing communities and deliver places that people can be proud of, whilst protecting the investment they have made in a new home. Developers and Management Company Directors can be confident that by working with us, their sites will be in safe, competent hands and their reputations will be protected.
Our values are:
Trust
- Transparent about fees.
- No hidden commissions for insurance and other services.
- We spend our customers’ service charge funds responsibly and seek out good value suppliers.
- Local sourcing. We will aim to procure contractors and tradespeople from within the local area wherever possible.
Professional
- 20+ years experience, including within the charity sector and some of large UK’s largest corporate property advisors.
- We follow RICS and The Property Institute Guidance relating to residential estate and block management.
- Professional tech-supported systems in place to ensure timely compliance with all key site management and administrative requirements.
Improvement
- We take pride in the places that we manage.
- Sites are maintained to a high standard, safe, well maintained and in accordance with all relevant health and safety requirements.
- We work with our customers and clients to improve the places that we manage over time, protecting the investment they have made in their property, improving places and quality of life.
Safeguards
- Service charge monies are ring-fenced and held in trust within separate a designated bank account under the name of the property.
- All interest earned is retained within the separate individual client account for the benefit of the current and future property owners.
- We will never commit to expenditure if the required service charge funds are not available.
- We a member of the Property Redress Scheme (PRS), one of the two Government approved redress schemes for property managers.
- Our professional liability insurance cover is for £5m.
- We are registered with the Information Commissioner’s Office (ICO) for GDPR purposes and processing of personal date. Our data processing / privacy policy is available on our website.
Testimonials
What our clients say:
“We have had a fantastic service from Placekeeper. Things weren't in a great state from the previous supplier but Trevor went above and beyond to help us resolve issues and move forward. The Team were great at suggesting improvements and completing key documents. I'm looking forward to many more years of support and highly recommend Placekeeper.”
“As one of the directors of the apartment block I live in we made the decision to move from one of the faceless national managing agents, who frankly gave terrible service, to Placekeeper Management. Its the best thing we ever did. Not only did the service charge bill drop significantly for all the residents, but Placekeeper has been a joy to deal with from day one. Proactive in managing the building, quick to deal with any issues and total clarity of how our service charge is being spent with planned scheduled upgrades to the site. The place has never looked so good and well maintained. I can thoroughly recommend Placekeeper.”