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The equalities act 2010 makes it unlawful for any person or company managing or owning premises to discriminate against a disabled person occupying those premises. Once a written request is made, the landlord/manager is under a duty to take reasonable steps to address the matter. Arguably there are three main types of adjustments that apply to residential premises: (1) Auxiliary aids and services, ie the replacement of taps, door handles etc; (2) Policies, procedures and practices; (3) Changes to a lease term.
If a lease term makes it unreasonably difficult or impossible for a disabled person to enjoy the flat or the benefits and facilities in a block, a duty to adjust may arise once a request has been made to make a reasonable adjustment.
The landlord will also need to consider costs. Are the costs of undertaking the “reasonable adjustments” permitted through the service charge? If the costs of undertaking the adjustment can be added to the service charge, would those costs be “reasonable”? What does this mean in general terms? Will landlords be obliged to add ramps to buildings? Not necessarily – however, options have to be examined and design solutions made that will allow reasonable access for disabled tenants and/or visitors. Mostly, this can be done relatively inexpensively and with other benefits. A ramp, for example, can be used by delivery firms and parents with prams.
The leaseholder profile should also be considered. Are they, for instance, mainly of advanced years? Statistics show most people have a 70% chance of acquiring an impairment by the age of 70.
The act recognises situations where apparent less favourable treatment of a disabled person, can be justified.
These are:
Yashmin Mistry is a Partner at JPC Law