Arranging insurance through your agent

County Estate Management (CEM) has responded to the growing need of resident management companies to insure buildings under a competitive, tailor-made policy. CEM has partnered with Oamps Special Risks to bring an insurance solution to the residential sector.

The product has been devised for a residential estate consisting of approximately 400 units. The estate is insured for property, terrorism, liability, engineering and directors and officers liability. At this property, three out of five phases have been completed with an estimated completion date of June 2009. Gillian Lee, head of insurance at County Estate Management said: “In January 2005, the Financial Services Authority (FSA) started to regulate all insurance practices to ensure fair treatment within the market. We act as an insurance intermediary for our clients and are authorised and regulated by the FSA. This offers double protection for our leaseholders and clients as the broker has its own FSA affiliation and compliance. One of the areas we are working closely with insurers is a fast-track claims service. Damage to property caused by an insured peril can happen anytime, the main cause being water ingress. This can cause a great deal of disruption and stress. Our fast-track service paired with our good relationship with loss adjusters ensures any inconvenience is minimised and claims are processed smoothly, efficiently and swiftly.”