WHAT THEY SAY ABOUT THEMSELVES:
Established in 2000, the Livingcity Group has grown to become one of the most well known and well regarded names within the Property Asset Management sector. We are passionate about creating and maintaining sustainable urban communities by providing a comprehensive range of core services for residential, mixed use and commercial buildings. We believe that we have a focussed approach because of the emphasis we place on understanding all of our clients; whether it is a resident, developer or freeholder.
Our team works tirelessly to understand the needs and aspirations for each individual development under our management. Thanks to our extensive experience, and our complimentary in-house skills, we are able to take a proactive and innovative approach to managing often complex and challenging schemes which ensures the most appropriate solution is delivered. We have Chartered Management Surveyors, who head up our property portfolio, and Chartered Building Surveyors who are on hand to add value as well as manage contracts of all sizes, including major works.
We employ over 30 people at our Manchester HQ and we also have over 100 dedicated service personnel based onsite across our portfolio of managed developments. We are accredited by RICS, are a corporate member of ARMA and have achieved ISO9001:2008 certification.
We partner both our clients and the residents we work with and it is apparent through our relationships, accounting transparency, communication and – most importantly - our results. We strive to deliver a highly professional property asset management service that provides the most effective solution every time.
KEY INDIVIDUALS:
Mark Gallimore - Group Managing Director
Paul Smith - Group Financial Controller
John King - Group Finance Director
Nikki White - Group Operations Director
Paul Atkins - Director of Livingcity Asset Management
Wendy Walker - Estate Manager
Ian Hodgson - Chartered Building Surveyor
WHAT OTHERS SAY ABOUT THEM:
Resident Director of a RMC
Livingcity was appointed as our managing agents five years ago following a very unhappy experience with a previous agent which we inherited from the developers of the apartments. Under Livingcity’s jurisdiction, our service charge collection has been extremely efficient with almost no overdue balances which means we are in a very healthy financial position. All statuary requirements are dealt with on our behalf and the service charge budget is carefully monitored, with the Director’s approval being sought on any unusual expenditure.
Firm of Solicitors
You’re going to think I’m exaggerating but you guys really are the most innovative firm I work with and you don’t seem to shy away from speaking to leaseholders which I must admit is quite unusual for some managing agents! You should be really proud of your team.
Resident Director
Livingcity has been our management agent for nearly a year and a half now. At the time of the changeover, there were many problems with our building and the quality of service residents received was unsatisfactory. I was a new Director at the time of the transition and was finding that there were also a large amount of service charge arrears and outstanding debts. These issues had built up over the years and the root cause had been due to the poor performance of the previous management agents.
Once Livingcity had taken over, we immediately started to see positive changes. We were impressed with the level of commitment that was put into resolving many of the on-going issues.
I’m happy to report that the building and service charge accounts are now in a much better state than as of two years ago. There are also regular on-site visits from Livingcity’s management to ensure things are running smoothly. My fellow Directors and I, with support from Livingcity, are looking forward to making further improvements to the building and creating a better living experience for the residents.
Resident of a High End Apartment in Manchester
Since Livingcity has taken over the running of my building I have seen a great deal of improvements. We are all delighted that at last the service charge is going downwards after paying ridiculous prices and therefore reducing the value of our apartments. We are hoping to get the costs down even further. Livingcity is always available and all the staff are extremely helpful in resolving any issues. As a management company I would highly recommend Livingcity to manage a prestigious building such as ours.
